The libgate service has been restored and access to our resource has resumed as normal.
Once again, apologies for the inconvenience, and thanks for your patience.
Friday Nov 6th 14:30
We are currently experiencing problems with our libgate service, which is stopping links to online content via our catalogue and website
We're working on it as a high priority and hope to have the problem fixed soon.
Apologies for the disruption this is causing.
As a temporary workaround, you can try the following steps [*only if you are on campus*]:
- 1. On the library catalogue, find the resource you're looking for, and click on the link e.g. ScienceDirect
- 2. If you look at the URL in the address bar, you'll see it looks something like this: http://libgate.library.nuigalway.ie/login?url=http://www.sciencedirect.com
- 3. Delete the first part of the URL: http://libgate.library.nuigalway.ie/login?url=
- 4. You will be left with a direct URL to the resource you're looking for. Press enter and you'll be brought through to the resource.