Thursday, 8 January 2015

Issue logging into Studentmail

Bulletin update published by ISS:

Updated as of 17:30 on Wednesday 7th January 2015:

Some students cannot access their student email account this afternoon. Impacted students had two passwords – one password for their campus account (Blackboard) and a different password for their student email account. The change implemented today, replaced a student’s email password with their Campus Account (Blackboard) password.

If you cannot access your student email account, please ensure you are using your Campus Account (Blackboard) password to log in to your student email account.

If you have forgotten your Campus Account password, you can reset your password using CASS -
Should you experience any further difficulties, please contact the Service Desk (Tel. x5777 Email

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