Hoax/Phishing Emails in Circulation
Hoax ’phishing’ email messages are currently in circulation on both the staff
and student email services, some of which have a subject line: "Service
Desk Ticket #324125". This email provides a weblink and requests the
user to provide login credentials. Please delete this mail if you receive it as
it does not originate from ISS or other legitimate source in the University.
ISS have now blocked the source of this email and connection from wired on campus PCs to the website in the link provided. WiFi and off campus users can still access this link and as above shouldn’t provide their login credentials.
Please be reminded that Information Solutions and Services (ISS) do NOT and WILL NEVER request details of your password by email. If you receive a message asking for your email account details, delete it without response.
If you have already replied to emails of this nature or clicked on a web link within an email and provided your password, please contact the Service Desk (Tel. x5777 eMail servicedesk@nuigalway.ie) to ensure your account has not been compromised.
Conor McMahon
Head of Operations
Information Solutions and Services
Tel. 091 495777
ISS have now blocked the source of this email and connection from wired on campus PCs to the website in the link provided. WiFi and off campus users can still access this link and as above shouldn’t provide their login credentials.
Please be reminded that Information Solutions and Services (ISS) do NOT and WILL NEVER request details of your password by email. If you receive a message asking for your email account details, delete it without response.
If you have already replied to emails of this nature or clicked on a web link within an email and provided your password, please contact the Service Desk (Tel. x5777 eMail servicedesk@nuigalway.ie) to ensure your account has not been compromised.
Conor McMahon
Head of Operations
Information Solutions and Services
Tel. 091 495777
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